What are the requirements for renting your property?▾
All properties must be furnished or in a suitable condition to welcome guests and be available to rent for at least 90 calendar days per year.
Our team can help you to furnish your holiday homes or arrange the missing items in order to match the standards, simply contact info@charlesproperties.com or call us at +33652673133 for a free consultation.
How do I list my property?▾
Contact us to get started and we'll guide you through the process.
What are the fees for your service?▾
Our fees depend on the services you choose. Contact us for a detailed quote.
How can I be sure my property is safe and secure?▾
Our team can talk you through all the ways in which we keep your home safe and secure. From strict guest vetting to insurance and safety requirements for your home. We also charge guests a safety deposit prior each stay.
Every home should be equipped with a fire extinguisher, first aid kit and other safety equipment, be in accordance with renting regulations and a third party (public liability) insurance will be obtained prior to renting your property.
What Happens if something is damaged during a guest stay?▾
We take care of your property as if it was our own, and that is why we have a number of processes in place to avoid any issues arising from guest vetting, collection of security deposits and insurance to physical and photo inventories as well as property inspection after each stays.
What Happens if there's a plumbing, electric or maintenance issue? ▾
We recommend all landlords to hold an annual maintenance contract (AMC) with a trusted home repair company. This policy helps you year-round and ensures that there aren’t any unexpected costs while you are away.
If a guest reports an issue, we work to ensure both for the homeowner and guest that it is resolved as soon as possible, so that you can come home to everything working perfectly. However, we are able to resolve 90% of the issues that may arise without ever contacting you during your travels.
For anything more important or anything that requires more specialist knowledge about your home, we will contact you to ensure we are able to find the right solution for you.
How much can I earn from my property?▾
The earnings depend on the location, type, and condition of your property. We provide a free estimation service to help you understand potential earnings.
How much will I have to pay for your service?▾
There are no listing fees or costs that need to be paid beforehand. We charge competitive rate which includes A to Z services on the bookings that we make for you, depending on the length of your contract and other factors. Get in touch with us today to get more details.
We also offer a full-service property management program for long-term rentals.
If you would like to receive additional info and a quote for our management services, please contact us at +33652673133
What are my responsabilities as a property owner?▾
All property owners shall ensure to:
Furnish their properties in accordance to DTCM standards, property in good order and all appliances operational.
Pay service charges on time to allow guests’ uninterruptible access to the property and its facilities, such as to the pool and gym.
Pay utility charges on time to avoid any inconvenience for the guests.
Respond to our team to find best solution in case of maintenance or other issues.
What The Responsabilities of CPM & Co?▾
All property owners shall ensure to:
We will:
- Market and advertise your property to suitable adults who are older than 21 as well as families and executives (corporate rentals).
- Screen the guests beforehand via a phone call to make sure that they are part of the target group.
- Develop and maintain a website for every individual property that includes photos, descriptions, info regarding the pricing and availability.
- Visit your place to take professional, high-quality photos.
- Take care of the bookings by applying the rental prices that appear in the contract and offer any specials approved by the owner.
- Take care of the communication pertaining to the booking and all client relations.
- Collect the money as well as taxes that are required by the Dubai government and submit it to the DTCM.
- Validate and gather all the documentation required and send these to the DTCM.
- Collect the security deposit before any guest checks in and after the property has been inspected for damage, we will ensure that the deposit is returned to the guests when they check out.
- Be available to answer any questions and take care of any issues during the guests’ stay.
- Ensure the property owner receives the payment as per the time period stipulated in the contract.
- We will supply a schedule of supplies and you will be responsible to ensure that your place has all the items, linen and towels listed in this schedule.
Deluxe Holiday Homes™ has been a licensed operator since 2015. If you require any additional info, please contact us at +97143848520
How will I know when my property is rented and when its available?▾
We have one of the most comphrehensive channel manager in the market, allowing our landlords to log-in online and check all their bookings
(previous, current and future), financial transactions, statistics, calendar and personalized dashboard. The portal is updated on daily basis thus keeping everything up-to-date
